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图书馆移动服务质量评价指标体系研究

Author(s)：
田可青

Publication Title：

Wen Yuan (Middle School Edition) 2021 No.06

Affiliations：
高唐县图书馆山东聊城 252800

Abstract：
随着移动通信技术的迅速普及，手机等各种便捷上网设备将成为未来图书馆的发展趋势，具有很大的发展潜力与空间。我国图书馆移动服务正悄然兴起，但服务质量差别很大。由此，图书馆流动服务质量评价是提高图书馆服务质量的关键，图书馆未来的发展状况由其决定。图书馆服务质量评价体系的构建，可以对图书馆服务质量的发展变化、用户需求走向和用户的满意程度实时了解，并发现不足，积累经验，不断完善服务质量。

Keywords：
移动图书馆；服务质量；评价体系

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[1] 田可青.图书馆移动服务质量评价指标体系研究[J].Wen Yuan (Middle School Edition),2021(06),.

文渊(中学版)

Wen Yuan (Middle School Edition)

Language: 中文

CN：11-9275/G

ISSN：2096-627X

Publication Frequency: 月刊

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