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Home > Wen Yuan (Primary School Edition) > 2021 No.04 > 分析95598电力客户服务工单质量提升的措施

  • 分析95598电力客户服务工单质量提升的措施

    Author(s)：

    谢春雨

    Publication Title：

    Wen Yuan (Primary School Edition) 2021 No.04

    Affiliations：

    国网吉林省电力有限公司白山供电公司 吉林 白山 134300

    Abstract：

    电力企业只有建立和完善拥有自身特色的企业文化，并且将其作为企业员工的行为准则，才能实现在生存中求发展，在发展中求创新，在创新中实现超越。其中，95598电力客户服务工单的处理效率与质量，直接关系到电力客户的优质服务的感知。95598工单质量的优化方向和实施措施，旨在提高95598客户服务系统运行稳定性和独立性、提升95598客户服务运营管理水平。

    Keywords：

    95598；电力客户；服务工单；质量；提升措施

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    [1] 谢春雨.分析95598电力客户服务工单质量提升的措施[J].Wen Yuan (Primary School Edition),2021(04),.

文渊(小学版)
Wen Yuan (Primary School Edition)

Language: 中文

CN：11-9274/G

ISSN：2096-6261

Publication Frequency: 月刊

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